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Frequently Asked Questions



Will a Standard 1200 x 900mm or 900 x 900mm screen fit on a shower base?

It is advisable with any job to measure for the actual screen required once base and walls are finished. The sizes we list for our screens are the actual sizes supplied. Only the person who is measuring the job site can determine the actual size of the screen that will fit.
We offer custom size screens from straight cut glass. This give us the ability to supply a custom ordered screen with a quick turn around. This differs from screens that are made to measure which allow for the cutting of glass to suit walls and floors that may have run outs. Speak to your nearest reseller if you are unsure if this will work for you.
With all our Frameless Glass you have the choice of channel or brackets depending on what your job requires.
This is an item that is supplied by your plumber to suit your particular application. They are readily available at your local plumbing stores.
Our frameless glass doors are slightly smaller than 2000mm to allow room for the door swing over the floor and clear the top glass without any contact.
Due to the frameless sliding screen of this size using 2 glass panels it ends up creating a smaller door opening which in some cases may not be practical for your bathroom or the user. It is best to discuss your requirements with your bathroom supplier or installer to make sure this will work.
Each job is of course unique. At Bella Vista we are proud of our quick and responsive turn around. Generally allow from the the time of measurement to completion approximately one week. We will of course discuss this with you during the course of the job.
It is more a case of what you are comfortable with. Frameless glass is very strong but when it is not stabilised at the top it can of course have some movement. It is best to discuss your requirements with your installer or bathroom suppliers at the time of order.
It is not required and we advise against fitting anything that requires drilling of the floor due to water leaks. The glass needs to be raised a minimum of 3mm from any hard surface which can be achieved with glass setting blocks and then held in place via a silicone seal which is also available in structural grade. The lack of brackets or channel on the floor enhances the frameless glass look of your screen.
Yes Bella Vista can supply cut glass on a made to measure basis. Speak to your bathroom supplier for further information.
Fitting the channel is similar in many ways to brackets, but it can also be much easier. The channel is screwed to the wall directly and it is advised to use silicone between the channel and wall so as not to create leaks. The glass is then fitted to channel and again set in place with silicone. Please Note: at no stage should glass contact any hard surface such as the channel or tiles etc.

Are different sized doors available?

Yes we do supply a large range of different door widths. Too many sizes are available to list.

What is the standard door size we use?

There is no standard door size and every person has a different idea of what is a standard size. We supply screens that suit your requirements and bathroom to give a high end finish.

Do the Semi frame-less screens come in 1 or 2 packages?

Each shower screen comes in a different quantity of boxes depending on the particular product ordered. There is no standard box quantities.

Warranty on SMC shower bases?

At Bella Vista we stand behind our products. We offer a minimum of 25 years on straight line cracks for our SMC shower Bases.

Do we have drip seals to suit 6mm glass?

Yes we can provide drip seals to suit 6mm Glass.

Do we have Nano coating glass treatment as an option for custom screens?

Nano Coating is available upon request. Speak to your resellers at time of inquiry to get a quote.

Do the fixed panels come in custom sizes?

We offer a huge range of widths in 2000mm and 2100mm height glass. Contact your Bathroom Supplier for more details.

Do I have to have the top plate installed with my frame-less shower? Or what are my options?

There are other options available which you can discuss with your Bathroom Supplier or Installer. It is however advisable in most situations to have the top plate as this adds additional strength and structure to your frameless screen which will allow it to last for many years to come.

I heard it costs extra to install 12mm thick glass?

12mm glass is generally much heavier as it is used for larger size panels. This requires a minimum of two people to handle it and that’s the reason for any additional charges.

Why is it a big deal when glass needs to go up or down stairs?

Most stair cases are 1000mm wide and have a very small landing. To get the glass to the second level is a nightmare even with two people. There is a high risk that there will be damage to the plaster / walls and the installers do not want to be responsible for any damages caused. In many cases the installers cant get around the landing of the staircase so they bring it back down and cancel the job.

Is there an extra fee to install a 12mm panel on ground level?

12mm glass is generally much heavier as it is used for larger size panels. This requires a minimum of two people to handle it. We recommend discussing this with the store you a purchasing from so you understand all costs involved.

Is there an extra fee to install a 12mm panel above or below ground level?

12mm glass is generally much heavier as it is used for larger size panels. This requires a minimum of two people to handle it. We recommend discussing this with the store you a purchasing from so you understand all costs involved. Also please refer to comment above in relation to stairs.